HOW AI CAN WORK FOR YOUR ISLE OF MAN BUSINESS

As the Isle of Man continues to be a proven hub for innovative technology, more local businesses are using artificial intelligence to save time, improve customer service, and stay competitive, amongst other things. AI is a new and exciting tool that can streamline the way you do business, which poses the question of: what does using AI in your business actually look like? 

Google Cloud recently shared a list of over 600 real-world examples of AI in action. These show how companies are using AI to get real results. While many examples come from large businesses, the same ideas can work for companies of any size, including those on the Isle of Man. 

These examples fall into six main types of AI "agents." Each one supports a different part of a business: 

1. Customer Agents

What they do: Help improve customer service with chatbots, voice tools, and digital assistants. 

Examples for the Isle of Man: 

• Tourism businesses could use AI to guide visitors to places to stay, eat, and explore. 

• Financial firms could make it easier to welcome new clients using smart forms and AI chats. 

2. Employee Agents

What they do: Help staff work more productively by handling simple tasks, writing summaries, or answering quick questions. 

Examples for the Isle of Man: 

• Small companies could use AI to take notes and track to-do lists. 

• Professional services could draft standard emails and reports, giving staff more time for expert work. 

3. Creative Agents

What they do: Create marketing content and design materials that match a brand’s look and feel. 

Examples for the Isle of Man: 

• Local shops could post regular social media content with less effort. 

• Tourism companies could quickly produce ads in many languages. 

4. Code Agents

What they do: Help software teams by writing or checking code. 

Examples for the Isle of Man: 

• Tech companies could finish projects faster. 

• Non-tech businesses could create small automations without needing expert coders. 

5. Data Agents

What they do: Review big sets of data to find insights, predict trends, and guide decisions. 

Examples for the Isle of Man: 

• Manufacturers could improve how they manage supplies. 

• Tourism companies could plan for busy seasons. 

• Financial services could improve how they check risks and follow rules. 

6. Security Agents

What they do: Spot and respond to cyber threats or fraud quickly. 

Examples for the Isle of Man: 

• Banks could improve fraud detection. 

• E-gaming firms could make platforms safer. 

• Government services could improve data security. 

Turning AI ideas into action 

The Activate AI programme helps Isle of Man businesses start using AI. Equiping you with the right AI knowledge and tools that can be shaped to fit your local needs. Register for free in-person AI Training here